Guest Relations Officer Ramada Plaza Hotel

Ramada Plaza Hotel, Doha, Qatar.

Ramada Plaza Doha is the place to be – for working, dining, staying and relaxing in the heart of Doha’s shopping and commercial districts and close to the airport. All 584 rooms and suites are modern and spacious with complimentary high-speed internet/WIFI access. Our friendly staff, outstanding service and renowned selection of specialty restaurants and bars will make your stay with us both enjoyable and memorable.

Guest Relations Officer

  • Should posses an outgoing personality.
  • Ability to work in a multicultural society, with excellent people handling skills, ability to think on your feet i.e. decision making and problem solving.
  • Cooperates in the performance of any reasonable task requested by the management.
  • To facilitate a memorable guest experience from creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in.
  • Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.
  • Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.
  • Ensuring consistency of standards throughout the guest stay by ad hearing to Ramada Plaza Brand Standards.
  • Should be a team player with ability to handle difficult situations. Must be fluent in English.
  • Additional languages are helpful ideally Arabic.
  • Opera knowledge an advantage.

Please submit your details to our HR department: hr@ramadaplazadoha.com

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